A Quick Glance

IT skills including infrastructure and software skills are required by many of the organisations. CompTIA (Computing Technology Industry Association) is an accreditation body that provides A plus, Security plus and network plus courses. Pearce Mayfield provides CompTIA training courses. The CompTIA A+ certification is helpful in validating basic infrastructure skills.

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    IT infrastructure management skills

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    Knowledge of infrastructure and windows system is recommended

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    Designed for Support Engineers and Desktop Engineers

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    Enroll with accredited body

The CompTIA A+ Certification course does not have prerequisites. The knowledge of windows system and infrastructure components is recommended.

The CompTIA A+ Certification course is designed for the following candidates:

  • Support Engineer
  • Computer Administrator
  • PC Support Analyst
  • Maintenance Engineer
  • Desktop Engineer



Exam Prepration Tips




Tutor Support

The objective of this course is to give knowledge about:

  • Installation, configuration, and troubleshooting of MS Windows
  • Operating systems such as Linux and Mac
  • Anti-virus tools
  • Recovering systems from malware
  • Control measure configuration such as encryption authentication, security policy, and firewalls

Course Overview

The CompTIA A+ course is designed to provide knowledge about windows and its supporting networks. The candidates will gain understanding about peripherals devices and adapters. The knowledge of how to install, configure and maintain devices will be delivered. The candidates will understand concepts such as customer support, virtualization and desktop imaging.


Course Content

Module 1:  An Introduction to Windows

  • An Overview of Windows Operating System
  • Describing Windows Vista, 7 and 8
  • System requirements
  • Upgrading paths
  • Identifying Administration Tools
  • An Introduction to Control Panel and System Properties
  • Recognising Administrative Tools
  • Define Windows Registry
  • Define Storage Management
  • Understanding Disk Partitions and File Systems
  • Describing Mount Points and Disk Images
  • Define Arrays Adding
  • Define File Management
  • Navigation of Directories and File Management using a Command Prompt
  • Management of Applications, Software and Services


Module2: Supporting Windows

  • Define Device Management
  • Hardware configuration
  • Device Manager usage
  • Understanding Sound and Display Settings
  • Performance and Viewing System Information Management
  • Observing Performance
  • Using Advanced System Properties
  • Troubleshooting Windows, Models, and Processes
  • Troubleshooting Windows and Application Errors
  • Handling Users and Group Accounts
  • Installation of Windows and Boot Methods
  • Organisation of Hard Disk and Implementation an Attended Installation
  • Troubleshooting of Boot Problems
  • An Overview of BIOS and UEFI
  • What is Restoring System?
  • Advanced Boot Options Menu description
  • Repairing System and Reinstallation
  • An Overview of Maintenance and Backup
  • Understanding Disk Maintenance Utilities and Task Scheduler
  • Understanding Patch Management and Data Backup
  • Restoring User Profiles
  • An Overview of Threats and Susceptibilities
  • Understanding Security Basics, Policies, and Engineering
  • Network Foot printing and fingerprinting
  • Methods of Network Attack
  • Describing Viruses and Malware
  • Types of Malware
  • Define Anti-virus software and symptoms
  • Understanding Quarantine and Remediation
  • Malware Infections avoidance
  • Securing Workstations
  • Workstation, Digital, and Physical Security
  • Security of Data
  • Data and Corporate Security Policy
  • Data Encryption and Disposal Methods
  • Understanding Data Incident Response Policies

Module3: Define Supporting Windows Networks

  • Define Network Connections and IP Configuration
  • An Overview of network card properties
  • Describe Establishing Internet Connections and Remote Access Utilities
  • Obtaining Network Connections
  • Define Windows, Network and Host Firewalls
  • Getting SOHO Networks
  • Discuss Shared Resources Configuration
  • An Introduction to Domains, Workgroups, and Home groups
  • File and Folder Sharing Configuration
  • Understanding NTFS File and Folder Permissions
  • An Overview of Virtualization and Services
  • Security Requests and Cloud Computing
  • Define Networked Host Services

Module4: An Introduction to Linux, OS X, and Mobile OS

  • An Overview of Linux Operating System
  • Classifying Linux Distros and Shells
  • Accomplishing Linux File System
  • Handling Linux User Accounts
  • An Overview of OS X
  • Define OS X File systems, software management, networking, and troubleshooting
  • Define Cellular Data Networks and Wi-Fi and Bluetooth Networks
  • An Overview of Mobile OS Security and Troubleshooting
  • Understanding Mobile OS Security, Access Control, and Policies
  • Troubleshooting Mobile OS, Wireless and Security Issues
  • An Outline of Safety and Environmental Processes
  • Describing Local Government Regulations and Electrical Safety
  • Describing Cable Management and Lifting Methods
  • Defining Disposal and Recycling
  • An Overview of Cable Management and Lifting Techniques
  • What are Customer Services and Communication Skills

Module5: An Overview of Peripherals and Adapters

  • Outlining motherboard components
  • Defining System Case Types and disassembling a PC
  • Understanding Motherboard Layout and Sizes
  • Describing Motherboard Components and Bus Architecture
  • An Overview of connection interfaces
  • Defining various types of ports and devices
  • Peripheral Installation and configuration
  • What are display devices
  • Discuss types of display devices
  • Troubleshooting of display problems
  • An Overview of audio and multimedia device
  • Describing storage devices and adapters
  • An Introduction to Flash and Tape drives

Module 6: An Overview of System Components

  • An Overview of mass storage devices
  • An Introduction to memories and Central Processing Unit
  • Define Architecture, Features and Packaging of CPU
  • An Overview of BIOS and UEFI
  • Discuss Components, devices and BIOS security configuration
  • Describing electrical circuits and Power Supply Unit
  • Define PSU Installation

Module6: An Overview of Troubleshooting and Mobile Devices

  • An Overview of Troubleshooting System Components
  • What are Troubleshooting power and hardware problems
  • Define Troubleshooting Post and motherboard components
  • Defining Laptop types and features
  • What are types of mobile devices
  • Describing Mobile Accessories and Ports
  • Troubleshoot mobile displays

Module7: Describe Printer and Network Hardware

  • What are various types of printers
  • Install, Configure and Networking of printers
  • Maintenance of various kinds of printers
  • Troubleshooting print types and errors
  • An Introduction to network architecture
  • Define Network topologies, OSI Model and Types of network
  • An Introduction to Ethernet networks
  • Defining cablings
  • An Introduction to Hubs, Bridges and Switches




What is CompTIA Certification?

CompTIA (Computing Technology Industry Association) offers many CompTIA courses. It provides accreditation to the training providers. The accredited training providers provide the CompTIA courses to candidates after completing training and passing exams. CompTIA was established in 1982. About 2.2 million people got certification every year. When CompTIA was founded, it was named as ABCD (Association of Better Computer Dealers).

In 2014, CompTIA launched Dream IT program for girls and women. In June 2015, it also launched online resources for schools. This organisation includes resources for teachers and students to get competence of computer skills.

Steps for achieving CompTIA certification:

  • The delegates have to choose one of the certification:
    • A plus Certification: The candidates who want to get competence of IT infrastructure should attend this course.
    • Security plus Certification: This certification provides risk resolution skills.
    • Network plus Certification: This certification provides competence of networking skills.
  • The delegates can enrol through classroom, online and offline delivery methods.
  • The delegates can book the course

What is IT Security?

Security is essential for digital information and IT resources. The attacker can attack internally, externally or maliciously. The protection mechanism includes detection and prevention of threats. It also includes security policies, It services and software tools. The two types of security are provided to systems. One is information security and other is computer security.

The need of Security:

  • The security is required to protect the systems.
  • The information should be protected.
  • The confidential information should not be retrieved by the unofficial persons.

Various kinds of attacks:

The systems may be targeted by attackers. Two type of attacks can occur:

  • Passive attacks: The attacks are done to monitor the system.
  • Active attacks: These attacks are done to harm data of the system.

The following types of attacks can happen:

  • Denial-of-Service attack: It affects the system performance by not allowing employees to use the resources.
  • Sniffer attack: Using the sniffer software, the attackers can outbreak the system which enables them to read information and analyse
  • Brute-Force attack: The attackers try to crack the passwords using keys generated by original passwords.

How to Detect and defend the attacks?

This can be done as following:

  1. Recognize the cyphers of a DDoS attack.
  2. Incident response preparation
  3. Contacting ISP provider



CompTIA A+ Certification Schedules

Course Name Duration Dates Price
CompTIA A+ Certification 5 Days Cambridge
27-11-2017 £3495.00
CompTIA A+ Certification 5 Days Manchester
04-12-2017 £1495.00
CompTIA A+ Certification 5 Days Edinburgh
04-12-2017 £1585.00
CompTIA A+ Certification 5 Days Maidstone
04-12-2017 £4249.00
CompTIA A+ Certification 5 Days Watford
04-12-2017 £4249.00
CompTIA A+ Certification 5 Days Brighton
04-12-2017 £4249.00
CompTIA A+ Certification 5 Days London
11-12-2017 £1385.00
CompTIA A+ Certification 5 Days Cardiff
11-12-2017 £3495.00
CompTIA A+ Certification 5 Days Belfast
18-12-2017 £3495.00
CompTIA A+ Certification 5 Days Canterbury
02-01-2018 £6499.00