1. In-House Booking Cancellation

  1. “Cancellation” is postponing or the outright cancellation by a Client of a confirmed reservation (“booking”) for a pearcemayfield consultant or training consultant.
  2. Once a client has confirmed a particular date with pearcemayfield, then if the client cancels or postpones that booking, pearcemayfield reserves the right to charge for the cancellation and for loss of fees. The following cancellation charges will apply:
    • More than 30 working days prior to the course – no charge
    • 29 to 20 working days prior to the course – 50% cancellation charge
    • 19 to 10 working days prior to the course – 75% cancellation charge
    • 10 or less working days prior to the course – 100% cancellation charge
  3. Cancellation charges to clients will include our own fees plus the full amount of any third party cancellation charges such as for accommodation and travel where these have been incurred or are likely to be incurred by pearcemayfield.
  4. In the event that pearcemayfield are unable to deliver a course previously agreed and confirmed in writing, the course will be re-­‐ arranged to be delivered on an agreed new date(s) and a 50% discount of Delivery Fees will be given.

2. Public Booking Cancellation

  1. “Cancellation” is the postponing or the outright cancellation by a client of a reservation on a public Pearce Mayfield Associates Limited (‘pearcemayfield’) course
  2. If you need to cancel your booking you must let us know, in writing.  pearcemayfield reserves the right to charge for cancellation and for loss of fees.  The following charges apply:
    • More than 30 working days prior to the course – no charge
    • 29 to 20 working days prior to the course – 50% cancellation charge
    • 19 to 10 working days prior to the course – 75% cancellation charge
    • 10 or less working days prior to the course – 100% cancellation charge
  3. Cancellation charges to clients will include course fees and the full amount of any third party cancellation charges such as accommodation and examination registration where these have been incurred or are likely to be incurred by Pearce Mayfield.