ITIL® Practitioner course is fully accredited by PeopleCert
Gain practical knowledge of implementations based on “adopt and adapt” within the organisation
Courses delivered by certified instructors in luxury venues
ITIL® Practitioner course provides a systematic way of using ITIL® guidance to improve new or existing organisational service. The delegates can garner the skills required to implement ITIL® in the organisation. At Pearce Mayfield, the training is delivered by certified and experienced instructors to make sure that the delegates have a clear picture of the subject with real-world examples.
ITIL® Practitioner delves deeper into the fundamental concepts that are learned at a Foundation level. It helps in identifying and delivering service improvements in the more practical manner by adopting the ITIL® framework. During the training, the delegates will learn how to use three critical competencies, Continual Service Improvement (CSI) approach and nine guiding principles for making improvements.
During the training, the delegates will focus on the following aspects:
The exam will be conducted at the end of the training to measure the knowledge gained. Each delegate has to clear the exam in order to get certified. Our trainers make sure that the delegates get the maximum out of the training. Each question will have four options out of which one is correct. The exam has to be completed in the specific time period; no extra time will be provided. All the details regarding exam will be provided by our trainer at the end of the training.
The exam format will be:
Overview of Service Management
Overview of Service Management Approach
Overview of Change Management in Organisation
Overview of Metrics and Measurements
Overview of Communication
The delegates must have completed ITIL® Foundation course before attending the ITIL® Practitioner course. They must hold ITIL® Foundation certificate and must be presented to the instructor on the day of the exam.
The ITIL® Practitioner Cost in United Kingdom Starts from £43995.00
Please see our ITIL® Training courses available in United Kingdom
Learn from the comfort of your home or office
Join discussions via computer or mobile device
Interact with subject matter experts
40 Hours (on average)
90 Days Access
Certificate upon completion
Schedule and location of your choice
Save on travel costs
Monitor employee development
237 Learners Recommended
Duration: 2 Days*
Mon 8th Jul 2019Back to Virtual Events
Starts at - 09:00 am (approx.)
Finishes at - 17:00 pm (approx.)
Lasts 5 days (40 Hours)
Upon purchase you will receive a password via the email you used to purchase the course.
You will then be able to login to our online learning platform with your email and password.
You will have access to the platform for 90 days to complete your course.
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