Understand the needs of the customers
Maintain healthy relations with customers
Learn to communicate effectively with the customer
A corporate customer service executive can be considered to be the best person to handle customers relations. The hopes of both delegates company and clients lies on his capacity to provide the right service. The course introduces the delegate to the methods available to communicate with the customer. Exceptional customer service ensures a useful experience from all the customers of the organisation. Clients can range from external consumers to private employees in any department.
Understanding how to offer the same level of service to all customers and enhance the time spent at work by establishing positive business rapport. Interacting with the customer and then identifying critical points increases one’s ability to offer positive solutions. Applying this information to trends in exceptional customer service and consumer desires allows you to contribute to the company’s lowest line and make a client’s life a little easier.
The Exceptional Customer Service course comes with no pre-requisites.
This course is meant for delegates who wish to increase their opportunities to build both internal and external customer relations.
The Exceptional Customer Service Training Cost in United Kingdom Starts from £325.00
The Pearcemayfield is the best training provider in the world for Exceptional Customer Service Training.
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Learn from the comfort of your home or office
Join discussions via computer or mobile device
Interact with subject matter experts
40 Hours (on average)
90 Days Access
Certificate upon completion
Schedule and location of your choice
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Upon purchase you will receive a password via the email you used to purchase the course.
You will then be able to login to our online learning platform with your email and password.
You will have access to the platform for 90 days to complete your course.
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