Improve the process of planning, protecting and optimising within the organisation
Gain knowledge of various tools and techniques needed to implement effective PPO
Training includes real world examples to help the delegates in understanding the concepts easily
During the training, the delegates will learn to focus on operational-level process activities and its supporting methods. Our trainer will help the delegates in understanding how to execute these processes in the hands-on learning environment.
The exam will be conducted at the end of the training to verify the knowledge of the delegates. Each delegate has to clear the exam in order to get certified. Our trainers make sure that the delegates get the maximum out of the training program. The exam has to be completed in the specific time period; no extra time will be provided. All the details regarding exam will be provided by our trainer at the end of the training.
The exam format will be:
Overview of PPO
Overview of Demand Management
Overview of Capacity Management
Overview of Availability Management
Overview of IT Service Continuity Management
Overview of Information Security Management
Overview of Technology and Implementation Considerations
The delegates must hold ITIL® Foundation Certificate in IT Service Management before attending this course.
ITIL® Service Capability - Planning, Protection and Optimisation course is best suited for the following audience:
The ITIL® Service Capability - Planning, Protection, And Optimization Cost in United Kingdom Starts from £14295.00
Please see our ITIL® Training courses available in United Kingdom
Learn from the comfort of your home or office
Join discussions via computer or mobile device
Interact with subject matter experts
40 Hours (on average)
90 Days Access
Certificate upon completion
Schedule and location of your choice
Save on travel costs
Monitor employee development
237 Learners Recommended
Duration: 5 Days*
Pre-course Reading: 2-5 Hours
Mon 8th Jul 2019Back to Virtual Events
Starts at - 09:00 am (approx.)
Finishes at - 17:00 pm (approx.)
Lasts 5 days (40 Hours)
Upon purchase you will receive a password via the email you used to purchase the course.
You will then be able to login to our online learning platform with your email and password.
You will have access to the platform for 90 days to complete your course.
We aim for customer satisfaction across all areas, including price, quality, and learning support. We always use the feedback from clients to continually improve and ensure we surpass expectation. Have a look at our customer reviews that showcase the standard we offer.