Microsoft Outlook Masterclass

  • Learn how to flag messages in the message list and send messages with a flag.
  • Become familiarised with the concept of Email Etiquette and Email Viruses.
  • Learn how to create a new calendar and work with multiple calendars.

Key Points About Microsoft Outlook Masterclass

237 Learners Recommended

Duration: 1 Days*

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Microsoft Outlook Masterclass

Course Overview

Microsoft Outlook is an application which is most widely used to manage various types of personal data and professional data, including calendar appointments, similar entries, email, tasks, contacts, and notes. Microsoft Outlook helps businesses to manage and prioritise communication which organises workloads for coordinating schedules. 

In this 1-day Microsoft Outlook Masterclass training course, delegates will learn: 

  • How to use Outlook quickly and effectively for daily tasks
  • How to maintain information about your contacts, meetings, appointments, and records of emails
  • Use the Microsoft Outlook ribbon to increase efficiency
  • How to work with emails, attachments, and rules

Throughout this course, delegates will also learn the specific tips and tricks to use Microsoft Outlook more effectively to navigate the Outlook interface, task lists, alerts, forms and the journal. Pearce Mayfield also offers Masterclass for Word, Excel, PowerPoint, SharePoint, and Access courses which are most popular in business environments.

Course Outline

Email Model

  • The Outlook Inbox
  • Working in Email
  • Replying
  • The Contact Screen
  • Contacts – Email Addresses
  • Creating a New Contact
  • Advantages of Using Email
  • Email Etiquette
  • Email Viruses
  • Digital Signatures

Getting Started

  • Outlook Components
  • Inbox Ribbons
    • Home
    • Send and Receive
    • Folder
    • View
  • Calendar Ribbons
    • Home
    • Folder
    • Send/Receive
  • The Folder View
  • The Reading Pane
  • Accessing the Reading Pane
  • The Message Options Ribbon
  • Moving Objects to a Folder
  • Folders
  • QAT
  • Adding Importance
  • Requesting Delivery Receipts
  • CC and BCC
  • Add Comments
  • Related Messages

Working with Attachments

  • File Attachments
  • Inserting File Attachments
  • Attaching Other Outlook Items
  • Previewing Attachments
  • Opening Attachments
  • Saving Attachments

Flagging Messages

  • Message Flags
  • Flagging Messages in Message List
  • Sending Messages with a Flag
  • Reminders
  • Changing the Default Quick Click Flag

Junk Email

  • Understand Junk Email
  • Spamming
  • Phishing
  • Junk Mail Options
  • Mark Messages as Junk Mail
  • Mark Messages and Senders as Safe
  • Deleting Junk Emails

Working with the Calendar

  • Calendar
  • Calendar Arrangement
  • Time Zones
  • Create New Calendar
  • Working with Multiple Calendars
  • Weather Bar


  • People View
  • Contacts
  • New Contact Group
  • Remove Members of Contact Group


  • The to Do Bar
  • Creating Tasks
  • Task Views
  • Deleting and Printing

Working with Rules

Scheduling Meetings

  • Creating a New Meeting
  • New Meeting
  • Scheduling Assistant
  • Recurring Meetings

There are no formal prerequisites for Microsoft Outlook Masterclass. But delegates should have basic knowledge of computer with Windows 10.

This Microsoft Outlook Masterclass is designed for those who are new to Email, Calendar scheduling, and also who know the working of a computer.

The Microsoft Outlook Masterclass Cost in United Kingdom Starts from £1095.00

Please see our Microsoft Office Training courses available in United Kingdom


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Dates & Prices

Choose a Location

Choose a Month

Learn from the comfort of your home or office

Join discussions via computer or mobile device

Interact with subject matter experts

40 Hours (on average)

90 Days Access

Certificate upon completion

Schedule and location of your choice

Save on travel costs

Monitor employee development

Key points about this course

237 Learners Recommended

Duration: 1 Days*

Add additional features

6 Months Access - £ 387.00

1 Year Access - £ 776.00

Personal career coach and career services

Your online (Microsoft Outlook Masterclass) package

Upon purchase you will receive a password via the email you used to purchase the course.

You will then be able to login to our online learning platform with your email and password.

You will have access to the platform for 90 days to complete your course.

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Microsoft Outlook Masterclass

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