Certified Agile IT Service Manager (CAITSM)

  • Gain an understanding of ITSM and Scrum.
  • Learn how to implement Agile IT Service Management.
  • Understand the core principles, values, and concepts of Agile.

Key Points About Certified Agile IT Service Manager (CAITSM)

237 Learners Recommended

Duration: 2 Days*

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Certified Agile IT Service Manager (CAITSM)

Course Overview

This 2-days Certified Agile IT Service Manager (CAITSM) course is designed to provide an in-depth understanding of the Agile’s components, and methods to implement Agile in an organisation. Delegates will gain up to date knowledge of IT service, which will help them to enhance their management skills. This course will be delivered by our highly experienced trainer, who ensure that delegates will gain a deep understanding of Agile IT Service Manager.

Delegates will learn from this course

  • DevOps
  • The Benefits of Agile IT Service Management
  • How to implement Agile IT Service Management
  • ITSM and Scrum
  • The Service Life Cycle
  • Agile Process Design and many other important topics

This course will help the delegates to identify the target and easy wins to improve their business performance, and they will also understand the scope, value, and characteristics of each stage of the Service Lifecycle.

Course Outline

Course Outlines

Introduction

  • What is Agile?
  • Agile Methods and Practices
  • The Benefits of Agile IT Service Management
  • Explain the Implementing Agile IT Service Management

Exploring Elements of Agile

  • Lean
  • Kanban
  • DevOps
  • ITSM
  • Scrum

Service Management Framework

  • The Service Life Cycle
  • Agile Process Design

There are no prerequisites for this Certified Agile IT Service Manager course.

This Certified Agile IT Service Management course is intended for anyone who is working in Service Management, including IT Managers and support staff.

The Certified Agile IT Service Manager (CAITSM) Cost in United Kingdom Starts from £1974.00

Please see our Agile IT Service Mangement Training courses available in United Kingdom

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90 Days Access

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Key points about this course

237 Learners Recommended

Duration: 2 Days*

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6 Months Access - £ 77.00

1 Year Access - £ 154.00

Official Exam - £ 329.00

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Your online (Certified Agile IT Service Manager (CAITSM)) package

Upon purchase you will receive a password via the email you used to purchase the course.

You will then be able to login to our online learning platform with your email and password.

You will have access to the platform for 90 days to complete your course.

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