Certified Professional Change Management (CPCM)

  • Understand the strategic factors for business transformation.
  • Learn how to plan and measure the change impact and analysis.
  • Gain an understanding of implementing and operating new changes.

Key Points About Certified Professional Change Management (CPCM)

237 Learners Recommended

Duration: 2 Days*

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Certified Professional Change Management (CPCM)

Course Overview

Change Management is the moving of individuals, teams, managers, and overall business from a present state to a future state. It is an essential element for an organisation and individual development which help to improve the chances of success in an organisation. This 2-days Certified Professional Change Management (CPCM) course will cover both basic and advanced concepts, including:

  • Understand the adapting, controlling, and effecting change areas
  • Introduction to business change, risk, and its benefits
  • Implement a change strategy, plan, and replacement by managing resistance
  • Learn the strategic factors for business transformation
  • Factors for success
  • Gain an understanding of the five elements of individual change
  • Provide effective support and motivation to individuals and teams for change

By attending this course, delegates will learn how to achieve successful business transformation, risk evaluation, and how to align new changes within an organisation. This training will provide knowledge and skills to take and pass the exam leading to PCM certificate, and its achievement is successfully lead to a change management team.

Course Outline

What is CPCM?

  • Introduction to CPCM
  • Business Change
  • The Benefits of Business Change
  • The Risks of Business Change

Organisational Change 

  • Business Transformation
  • Business Transformation Stages
  • Strategic Factors for Business Transformation
  • Strategy-Informed Motivation
  • Lead with Capabilities
  • Push Towards Value
  • Incorporate Sustainability
  • Be Agile and Malleable
  • Invest in Programme Talent
  • Factors for Success
  • Prepare
  • Communicate
  • Consolidate
  • Motivate
  • Confidence
  • Manage the Workload
  • Assess
  • Risk Management
  • Risk Assessment Techniques
  • Process Mapping
  • Benefits of Process Mapping
  • Evaluating Existing Processes
  • Map the Process
  • Examine the Process
  • Renovate the Process
  • Obtain Resources
  • Enforce and Communicate Change
  • Review the Process
  • Identifying Areas for Improvement
  • Aligning Organisation Structure and Job Roles
  • Evaluation
  • Design
  • Selections
  • Architecture Design and Implementation
  • Implementing and Operating New Changes
  • Stakeholder Engagement

Approaches to Change 

  • Individual Change
  • The ‘People’ Side of Change
  • Five Elements of Individual Change
  • Capabilities of Individual Change
  • Team Change
  • Organisational Change
  • Organisational Readiness
  • Why is Change Required?
  • Lead Change

Change Impact and Analysis 

  • Planning and Measuring Change
  • Directing Change
  • Perspectives and Responses
  • Exploring Change Failure
  • Ineffective Planning Process
  • Passive Leadership Support
  • Scarce Resources & Neglected Latter Phases
  • Neglecting Post-Change Process
  • Prioritising Systems Over People Development
  • Influences and Concerns
  • Change Principles
  • Addressing the People
  • Implement from a Top-Down Approach
  • Every Layer Counts
  • Build the Formal Case
  • Ownership and Accountability Should Create
  • Communication is Essential
  • Assess the Cultural Differences
  • Address Culture Explicitly
  • Be Prepared for the Unexpected
  • Value Individuals Personally
  • Communication
  • Overcoming Challenges
  • Maintaining Change


In this Certified Professional Change Management course, there are no formal prerequisites.


This training course intended for those who involved with the process of change, from team members to Change Managers. It will also benefit to those who are looking to enhance their knowledge of Change management.

The Certified Professional Change Management (CPCM) Cost in United Kingdom Starts from £1095.00

Please see our Change Management Training courses available in United Kingdom


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Join discussions via computer or mobile device

Interact with subject matter experts

40 Hours (on average)

90 Days Access

Certificate upon completion

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Monitor employee development

Key points about this course

237 Learners Recommended

Duration: 2 Days*

Add additional features

6 Months Access - £ 109.00

1 Year Access - £ 164.00

Official Exam - £ 329.00

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Your online (Certified Professional Change Management (CPCM)) package

Upon purchase you will receive a password via the email you used to purchase the course.

You will then be able to login to our online learning platform with your email and password.

You will have access to the platform for 90 days to complete your course.

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