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ITIL® Service Lifecycle – Service Operations phase of service lifecycle focuses on the coordination and execution of activities and functions enabling ongoing management of services developed during service strategy, service design and service transition phase of the lifecycle.
The exam will be conducted at the end of the training to measure the knowledge of the delegates. Each delegate has to clear the exam in order to get certified. Our trainers make sure that the delegates get the maximum out of the training. The exam has to be completed in the specific time period; no extra time will be provided. All the details regarding exam will be provided by our trainer at the end of the training.
The exam format will be:
Practicing Service Operation
Principles of Service Operation
Incident Management Process
Problem Management Process
Requirement Fulfillment Process
Access Management Process
Service Operation Activities
Service Desk Function
Functions of Technical Management
IT Operations Management Function
Applications Management Function
Service Operation Organisational Structure
Technology and Implementation Considerations
The delegates must hold ITIL® Foundation Certificate before attending this course.
The ITIL® Service Lifecycle - Service Operation Cost in United Kingdom Starts from £71495.00
Please see our ITIL® Training courses available in United Kingdom
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Join discussions via computer or mobile device
Interact with subject matter experts
40 Hours (on average)
90 Days Access
Certificate upon completion
Schedule and location of your choice
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Monitor employee development
237 Learners Recommended
Duration: 3 Days*
Pre-course Reading: 2-5 Hours
Mon 8th Jul 2019Back to Virtual Events
Starts at - 09:00 am (approx.)
Finishes at - 17:00 pm (approx.)
Lasts 5 days (40 Hours)
Upon purchase you will receive a password via the email you used to purchase the course.
You will then be able to login to our online learning platform with your email and password.
You will have access to the platform for 90 days to complete your course.
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