Building Business Relationships

  • Understand the importance of communication and identify effective methods of communication.
  • Learn how to build a relationship based on loyalty.
  • Get knowledge about developing positive and productive business relationships.

Key Points About Building Business Relationships

237 Learners Recommended

Duration: 1 Day*

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Building Business Relationships

Course Overview

Every-day you interact with people, you continually build and develop relationships with your friends, manager, co-workers, with other departments, with executives and the people you know and meet. Therefore, being able to build an effective and positive relationship between you and an individual is a valuable skill.

In this course, delegates will learn about components such as Communication, Trust, Reliability, Honesty, Respect, Transparency, which contribute to a constructive business relationship. Delegates will also learn how positive behaviour, body language, and useful communication skills can help an individual to build an effective and positive business relationship. This kind of relationship plays a vital role in the success of an organisation and enable employees to communicate effectively with both client and other staff members.

Course Outline

Introduction to Building Business Relationships

  • What Defines a Good Relationship?
  • What do Clients Want?  

Behaviours Cycle

  • Emotional Intelligence in the Workplace 
  • Why is Emotional Intelligence Important? 

Meeting Relationship Expectations

  • What are the Expectations?
  • How to Meet Client Expectations?

Stakeholder Management

  • How to Engage with Stakeholders?
  • Understanding What Stakeholders Want
  • How to Meet Stakeholder Expectations?

Communication Vehicles

  • Importance of Communication
  • Effective Communications Methods
  • Verbal
  • Written
  • Non-Verbal Communication

Influencing Relationships with Integrity

  • Integrity and Its Importance
  • Building a Relationship on Integrity

NLP and Body Language

  • What is NLP?
  • Why is Body Language so Important to Effective Communication?
  • The Correct Body Language for Building an Effective Relationship

Self-Assessment of Personal Style

  • Continual Self-Assessment

Working with Differing Points of View

  • Understanding that Different People have a Different View
  • How to Overcome this Factor to Create a Good Business Relationship?

There are no formal prerequisites for this Building Business Relationships course.

This course is open to anyone and is beneficial for individuals who work for building business relationships between their clients and the organisation.

The Building Business Relationships Cost in United Kingdom Starts from £1095.00

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Learn from the comfort of your home or office

Join discussions via computer or mobile device

Interact with subject matter experts

40 Hours (on average)

90 Days Access

Certificate upon completion

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Monitor employee development

Key points about this course

237 Learners Recommended

Duration: 1 Day*

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6 Months Access - £ 387.00

1 Year Access - £ 776.00

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Your online (Building Business Relationships) package

Upon purchase you will receive a password via the email you used to purchase the course.

You will then be able to login to our online learning platform with your email and password.

You will have access to the platform for 90 days to complete your course.

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Building Business Relationships

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