Creating Effective Stakeholder Engagement

  • Understand stakeholder analysis with techniques and prioritisation.
  • Learn techniques to create and sustain rapport.
  • Gain an understanding of negotiating with stakeholders.

Key Points About Creating Effective Stakeholder Engagement

237 Learners Recommended

Duration: 1 Days*

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Creating Effective Stakeholder Engagement

Course Overview

What is Stakeholder engagement?

Stakeholders might be individuals, groups or organisations being affected by the outcome of the project, or in a position to influence that outcome. Stakeholder engagement is a formal strategy to communicate with project managers to achieve the project result.

The stakeholders are all those members who are involved in assisting the organisation in achieving its objectives. Creating Effective Stakeholder Engagement course helps delegates in how to conduct a stakeholder analysis and create a stakeholder engagement strategy. It allows them to develop a transformational approach to stakeholder management.

This course helps delegates to understand the principles of effective stakeholder management.

Delegates will learn how to:

  • Work with Stakeholder Groups
  • Communicate with stakeholders.
  • Negotiate under challenging situations.
  • Review advanced concepts in stakeholder analysis.
  • Stakeholder Analysis Techniques and Prioritisation.

Course Outline

Stakeholders

  • Introduction to Stakeholder Analysis
  • The lifecycle of Stakeholder Management
  • Stakeholder Groups
  • Identify Stakeholders
  • Stakeholder Management
  • Grid Categories
  • Stakeholder Analysis Techniques and Prioritisation
  • Stakeholder Management Plan
  • Using Stakeholder Planning

Communication

  • Process of Communication
  • Communication Barriers
  • Semantic Barrier, Physical, and Psychological
  • Introduction and Core Processes Active Listening

Working with Stakeholder Groups

  • Difference Between Groups and Teams
  • Types of Team
  • Team Roles at Work
  • Based on Adair’s Three Circle Model
  • The Learning Cycle and Styles

Facilitated Workshops

  • Facilitated Workshops
  • Facilitated Events Examples
  • Roles in a Facilitated Workshop
  • Structure of a Facilitated Workshop
  • Aspects for Successful Facilitation
  • Facilitation Behaviours
  • Techniques

Rapport

  • The Nature of ‘Rapport’
  • MBTI®
  • Techniques for Creating and Sustaining Rapport
  • Rapport Face-to-Face
  • Building Rapport
  • NLP: Neuro-Linguistic Programming
  • Mirror, Match, and Pace
  • Rapport Over the Phone
  • Rapport via Email
  • How to Avoid Destroying Rapport?

Creative Problem-Solving

  • Introduction to Creative Problem-Solving
  • Barriers to Creativity
  • Creative Problem-Solving Process
  • Understanding the Situation
    • Define the Problem
    • Identify the Actions
    • Six Thinking Hats

Managing Expectations 

  • Why Does Expectation Matter?
  • Categories of Expectation 
    • Time 
    • Cost
    • Quality 
  • Sources of Expectations: Controllable and Uncontrollable Expectation Creators
  • Process for Managing Expectations

Negotiating with Stakeholders

  • Definition to Negotiation
  • The Principles of Negotiation
  • Negotiation Outcome
  • Dovetailing
  • Four Stages of Principled Negotiation
  • BATNA
  • Process for Successful Negotiation

Managing Conflict

  • Roots of Conflict: Goals, Judgments, and Values
  • Options for Conflict Resolution
  • Thomas-Kilmann Conflict MODE Instrument

In this Creating Effective Stakeholder Engagement course, there are no formal prerequisites.

This course is open to anyone, but it is most suitable for

  • Project Managers
  • Change Managers
  • Executives Officers
  • Supply Chain Managers
  • Project Team Members

The Creating Effective Stakeholder Engagement Cost in United Kingdom Starts from £874.00

The Pearcemayfield is the best training provider in the world for Creating Effective Stakeholder Engagement.

Please see our Business Analyst Training courses available in United Kingdom

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Duration: 1 Days*

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You will have access to the platform for 90 days to complete your course.

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