Certified Digital Services Project Manager (CDSPM)

  • Learn the methodologies of digital product development.
  • Gain an understanding of performance metrics and management.
  • Learn the role and responsibilities of the service owner and product manager.

Key Points About Certified Digital Services Project Manager (CDSPM)

237 Learners Recommended

Duration: 2 Days*

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Certified Digital Services Project Manager (CDSPM)

Course Overview

A Digital Service Manager is responsible for developing, implementing, managing and support an organisation and its products or services. As more companies conduct higher proportions of their business online, it is essential to be aware of the financial and operational possibilities offered by the internet.

This Certified Digital Service Project Manager course represents the steps in the improvement of undertaking the executives, allowing experts in all divisions to become Digital Project Management specialists for the first time.

In this course, delegates will learn:

  • Digital product development methodologies 
  • Roles and responsibilities 
  • Differences between waterfall and agile 
  • Digital service lifecycle 
  • Digital user experience 
  • Service management 
  • Stakeholder management 

This Certified Digital Services Project Manager course offers delegates a complete outline of how to manage and navigate projects in another and dynamic digital environment. This 2-days course will allow organisations to create and maintain innovative digital services within the rules of digital service principles. It covers a wide range of concepts from digital product management methods to transitioning to the service management phase.

Course Outline

Introduction to Digital Service Principles (DSPs)

  • Digital Services
  • Twelve Core Principles

Digital Product Development Methodologies

  • Waterfall Product Development
  • Agile Development
  • Differences Between Waterfall and Agile

Roles and Responsibilities

  • Digital Roles
  • Cross-Functional Teams

Digital Service Lifecycle

  • Introduction Digital Service Lifecycle
  • Discovery
  • Alpha
  • Beta
  • Service Management

Digital User Experience

  • User Stories
  • Analogue User Experience

Performance Metrics and Management

  • Increments and Progress Reviews
  • Managing Digital Project Outcomes
  • Stakeholder Management
  • Segmenting and Prioritising Stakeholders
  • Stakeholder Engagement
  • Influence Stakeholders
  • Stakeholder Management
  • KPIs
  • Communication Skills

Digital Project Closure

  • Finalise Digital Sign Off


In this Certified Digital Services Project Manager course, there are no formal prerequisites, which mean anyone can attend this course.


This course contains individuals who work in place of Project Management and looking to advance and apply their aptitudes in a digital environment.

The Certified Digital Services Project Manager (CDSPM) Cost in United Kingdom Starts from £1645.00

Please see our Project Management Courses courses available in United Kingdom


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Join discussions via computer or mobile device

Interact with subject matter experts

40 Hours (on average)

90 Days Access

Certificate upon completion

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Key points about this course

237 Learners Recommended

Duration: 2 Days*

Add additional features

6 Months Access - £ 387.00

1 Year Access - £ 776.00

Official Exam - £ 329.00

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Your online (Certified Digital Services Project Manager (CDSPM)) package

Upon purchase you will receive a password via the email you used to purchase the course.

You will then be able to login to our online learning platform with your email and password.

You will have access to the platform for 90 days to complete your course.

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