• Solution Summary

    Dealing with change and more importantly, the impact of change is a high priority for all organisations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ‘body of knowledge’ for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional competency level expected of an effective change manager.

    APMG’s Change Management certification, refreshed in April 2015, is fully aligned with the change management body of knowledge and pearcemayfield is proud to say that ALL delgates we have trained to this new syllabus have passed their final exam to become accredited Practioners (stats. April - October 2015).

    The new syllabus samples a wide range of knowledge regarding the theory and practice of change management including:

    • change and the individual

    • change and the organization

    • communication and stakeholder engagement 

    • change practice 


    keywords: change management, change management practitioner, change management courses, change management models, managing change, change management training

  • Who is it for?

    Leaders, change agents and business change managers
    Managers and directors of projects and programmes that require a high degree of business change for success
    Operational line managers
    All those needing to develop and hone their change management skills

  • Benefits

    Benefits for Individuals – all about ‘know-how’


    • Understand the human side of change and know how to help people deal more effectively with change, maintaining their commitment and bringing them successfully through the change process.
    • Understand the various types of change that affect organizations, and know how to draw on a range of professional approaches to support the effective delivery of the organization’s desired outcomes from each change initiative.
    • Know how to identify and work with the stakeholders in a change initiative, and how to plan, execute and measure the effective communications required to build and maintain their engagement.
    • Know how to assess the impacts of change, to develop effective change teams and to recognize and address resistance to change.
    • Understand the process of sustaining change and know how to embed a change initiative as the new ‘business as usual’.


    Benefits for Organizations – all about delivery


    • Build the organization’s capability and capacity to deal successfully with change, improving agility
    • Increase the probability of successful business change/transformation – supporting strategic direction
    • Minimize risks (costs, delays, loss of employee engagement, reputation) associated with failed initiatives
    • Align change initiatives with established, process-driven methods (like PRINCE2® and MSP®) to develop a unified and holistic approach to change
    • Develop and sustain employee commitment and alignment with organizational purpose during times of change
    • Build and maintain the engagement of internal and external stakeholders with new initiatives.
    • Manage more effective change communications with internal and external constituencies so that change is understood and supported
    • Improve assessment of change impact, integrated change planning and successful embedding of change into the life of the organization


  • Features

    Certification aligned with the body of knowledge reference entitled The Effective Change Manager's Handbook (one of the chapters of which was authored by pearcemayfield's CEO, Patrick Mayfield.

    Why and how resistance to change happens

    How to develop communications and influencing strategies

    Recognising different ways organisations see themselves as working, and so identify more effective influencing approaches

    How to take people through various phases of transition and lead change more effectively with less resistance

    How to build and support high performance teams that are key enablers of change

  • Testimonials

    "Change management practitioner is one of the most relevant courses for today's work environment. In a time when change is constant, this course I feel has really made me think about I can support people and organisations to change in a way that it is respectful and mindful of people's lives, past experiences and the future we need them to see. This course really needs to have a further element to it that allows the practitioner to develop these skills even further." 
    Bianca Bailey Wilson, Imperial College London April 2016

    "The standard of the CM trainers is the highest I've come across." B.C.

    "If you need a thorough grounding in Change Management then take the practitioner course with pearcemayfield - you won't regret it."

    "I would definitely recommend Pearce Mayfield. The whole process from booking right through to follow up after the course was very well organised. The quality of both the course materials and the course delivery was excellent, along with you all being a nice bunch of people!"

    "Fully recommended to all who are seeking change management as a profession. It was really an excellent course for me and my career path."

    "Course is very informative, comprehensive, lengthy, and delivered by professional and well informed presenters. It provided me with significant insights on Change Management that I will make use of in my career as well as in my personal life." 

  • Pre-event preparation

    Included in your pre-course pack you will find:

    • The course text book ‘The Effective Change Manager’s Handbook – Essential guidance to the change management body of knowledge’ 

    • The APMG ‘Candidates Guide to Examinable Text: The Effective Change Manager’s Handbook’

    The Study Guide has been designed to help you to prepare yourself for the course and to focus your pre-reading before attending. Going through this Study Guide in advance gives significant benefits and maximises the value and enjoyment of the course experience.  

    The pre-reading guide has been produced to help delegates become familar with the material that will be used during the course. Although the trainer will act as mentor during the event there is no substitute for thorough preparation whic leads hopefully to exam success.

    We recommend a MINIMUM OF 20 HOURS pre-course preparation.

    Please remember to bring the Study Guide, together with your copies of the Change Manager’s Handbook and the Candidate’s Guide with you to the course, as both items are required during the course and the Practitioner examination!

  • What is included?

    All our materials are graphically designed using Richard E Mayer’s proven principles for multimedia learning. Our design philosophy has a focus on the learner at all times and we are constantly developing, revising and refining course and delegate materials in response to client and trainer feedback.

    Stationery (A4 note-pad, highlighters, pens)
    Folder containing course notes and references with syllabus, and candidate exam guidance as required
    Pre-course workbook as appropriate
    Examinations for accredited courses
    Full joining instructions, venue map and directions
    Refreshments and lunches are included for non-residential delegates.
    A fully residential option is also available at our Oxford venue with study bedroom ensuite, breakfast and dinner

  • Examinations

    Foundation Level 

    The purpose of the Foundation certification is to confirm that a candidate has sufficient knowledge and understanding of Change Management to work as an informed member of a team working on an organizational change initiative. The Foundation certification is also a pre-requisite for the APMG Practitioner certification.

    Exam Format

    Multiple choice
    Four sections, total of 50 questions
    25 marks required to pass (out of 60 available) - 50%
    40 minutes duration


    Practitioner Level

    The purpose of the Practitioner certification is to confirm whether the candidate has achieved sufficient know-how to apply and tailor Change Management guidance in a given organizational change situation. 

    A successful Practitioner candidate should, with suitable direction, be able to start applying the Change Management approaches and techniques to a real change initiative - but may not be sufficiently skilled to do this appropriately for all situations. Their individual Change Management expertise, complexity of the change initiative and the support provided for the use of Change Management approaches in their work environment will all be factors that impact what the Practitioner can achieve. Successful candidates will have fulfilled the knowledge requirements for Change Management Institute accreditation.

    Exam Format

    Objective testing based on a case study scenario
    Four questions of 20 marks each
    40 marks required to pass (out of 80 available) - 50%
    2.5 hours duration
    Restricted open book - The Effective Change Manager’s Handbook may be used in the exam
What do I do next?

Book online now, or if your organisation is a member of our Platinum Club, contact them to reserve your place on this premier training experience. Places are strictly limited to ensure the best quality delegate experience.

This event can also be delivered as an in-house course on a client’s own site, exclusively for their team.

If you would like more information or wish to discuss your needs in more detail with a member of our team please call us free on

0800 052 1600 or email info@pearcemayfield.com.

Book Change Management™ Certification Practitioner 5 days course now

Here is an overview of available dates and location, if you cannot find something that suits you, contact us here.

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Location Venue Dates Time Price exc. VAT   Status
Oxfordshire, near Witney 13 – 17 Jun 2016 9:00AM – 5:00PM £1,445.00

Oxfordshire, near Witney

13 – 17 Jun 2016

9:00AM – 5:00PM

£1,445.00 exc. VAT


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London, Edgware Rd, Marble Arch 04 – 08 Jul 2016 9:00AM – 5:00PM £1,445.00

London, Edgware Rd, Marble Arch

04 – 08 Jul 2016

9:00AM – 5:00PM

£1,445.00 exc. VAT


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Oxfordshire, near Witney 01 – 05 Aug 2016 9:00AM – 5:00PM £1,445.00

Oxfordshire, near Witney

01 – 05 Aug 2016

9:00AM – 5:00PM

£1,445.00 exc. VAT


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London, Edgware Rd, Marble Arch 05 – 09 Sep 2016 9:00AM – 5:00PM £1,445.00

London, Edgware Rd, Marble Arch

05 – 09 Sep 2016

9:00AM – 5:00PM

£1,445.00 exc. VAT


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Oxfordshire, near Witney 03 – 07 Oct 2016 9:00AM – 5:00PM £1,445.00

Oxfordshire, near Witney

03 – 07 Oct 2016

9:00AM – 5:00PM

£1,445.00 exc. VAT


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London, Edgware Rd, Marble Arch 31 Oct – 04 Nov 2016 9:00AM – 5:00PM £1,445.00

London, Edgware Rd, Marble Arch

31 Oct – 04 Nov 2016

9:00AM – 5:00PM

£1,445.00 exc. VAT


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Oxfordshire, near Witney 28 Nov – 02 Dec 2016 9:00AM – 5:00PM £1,445.00

Oxfordshire, near Witney

28 Nov – 02 Dec 2016

9:00AM – 5:00PM

£1,445.00 exc. VAT


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